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Acer launches Nitro XF2 Series FreeSync gaming monitors with 240Hz refresh
Publié: août 6, 2019, 7:34pm CEST par Brian Fagioli
While 4K is often preferred for content creators and media consumers, 1080p is still ideal for gamers. Taking things a step further, in 2019, 240Hz refresh monitors are becoming much more common. Today, Acer launches its latest such FHD monitors. Called "Nitro XF2 Series," there are two models -- one is 25-inch and the other is 27-inch. While gamers will appreciate the high refresh rate, there is even more to be excited about -- a 1ms response and AMD FreeSync technology. ALSO READ: Acer launches Predator XN253Q X G-SYNC monitor with 240Hz refresh "Boasting a rapid 240Hz refresh rate that shortens… [Continue Reading] -
Get 'Linux All-In-One For Dummies, 6th Edition' ($30 value) FREE for a limited time
Publié: août 6, 2019, 5:21pm CEST par Wayne Williams
Linux All-in-One For Dummies covers topics such as getting up and running with Linux basics, desktops, networking, internet services, administration, security, scripting, Linux certification, and more. Inside, over 500 pages of Linux topics are organized into eight task-oriented mini books that help you understand all aspects of the latest OS distributions of the most popular open-source operating systems in use today. Get your 8 mini books chock full of Linux and learn how to: Install and configure peripherals, software packages, and keep everything current Connect to the internet, set up a local area network (including a primer on TCP/IP, and… [Continue Reading] -
Hyper personalization is the key to a seamless customer experience
Publié: août 6, 2019, 5:14pm CEST par Matthew Chadd
More than two thirds of companies now compete on the basis of customer experience. Customer service is the competitive differentiator, and it is essential now more than ever to maintain brand loyalty and meet business goals. Companies can face losing customers if they don’t keep up with the ever-increasing standard of service expected of them. Delivering superior service is particularly challenging during spikes in the volume of customer contact. Human agents on their own cannot manage these peaks, let alone deliver a consistent and personalized customer experience. Long call queues and fragmented customer engagement lead to disappointed customers, reputational damage… [Continue Reading] -
Trojans account for more than 70 percent of opportunistic email attacks
Publié: août 6, 2019, 5:07pm CEST par Ian Barker
Analysis by Mimecast of 67 billion attack emails between April and June this year reveals that opportunistic attacks are dominated by Trojans, which make up 71 percent. Targeted attacks are lower in volume but are specifically designed to get past commodity malware scanners by using newly detected or updated malware not detectable with file signatures. The report notes a significant increase in impersonation attacks, leveraging well-known basic social engineering techniques to target individuals for fast and easy financial gain. Interestingly, the report cites that threat actors are adapting how they engage their targeted victims, initiating through email first, then shifting to… [Continue Reading] -
Half of risky online transactions come from mobile devices
Publié: août 6, 2019, 4:30pm CEST par Ian Barker
New research from fraud prevention and multi-factor authentication specialist iovation reveals that 49 percent of all risky transactions now come from mobile devices, up from 30 percent in 2018, 33 percent in 2017 and 25 percent in 2016. Looked at geographically, North America with 59 percent of all risky transactions coming from mobile devices, leads the way. In 2018, it was Asia at 53 percent. In 2017, it was North America with 55 percent, and in 2016, it was North America again with 36 percent. The top industry for mobile fraud so far in 2019 is telecommunications with 75 percent… [Continue Reading] -
The top 11 security threats to cloud computing
Publié: août 6, 2019, 3:40pm CEST par Ian Barker
Data breaches and misconfigurations come out top of the Cloud Security Alliance's latest Top Threats report which reveals an 'Egregious Eleven' list of cloud security threats. This year's list no longer includes issues that fall to cloud service providers (CSPs), such as denial of service, shared technology vulnerabilities, CSP data loss and system vulnerabilities. This suggests these are either being well addressed or are no longer perceived as a significant business risk of cloud adoption. The top 11 in order of significance are: Data Breaches Misconfiguration and inadequate change control Lack of cloud security architecture and strategy Insufficient identity, credential,… [Continue Reading] -
SMEs forced to meet cybersecurity demands in order to win contracts
Publié: août 6, 2019, 2:51pm CEST par Ian Barker
Supply chain threats are a major problem for enterprises and they are forcing smaller businesses to take security more seriously in order to win contracts. A study by cyber security awareness platform CybSafe shows nearly 37 percent of organizations have been required to achieve a recognized cyber security standard by their enterprise customers before successfully securing contracts. This represents a nine percent increase over 2017. In addition 40 percent of enterprises have now ensured that cyber security is part of their contract with SMEs -- a six percent increase on 2017, and 66 percent of enterprises have inquired about cyber… [Continue Reading] -
Handling user feedback data and the rise of 'ResearchOps' [Q&A]
Publié: août 6, 2019, 1:08pm CEST par Ian Barker
Customer experience has become a massive, sprawling industry that includes the many systems and touchpoints that lie between companies and their users. It's projected to be a $32B market by 2025. One of the most interesting new sub-categories emerging within customer experience is ResearchOps. It's a new discipline -- with a growing community of practitioners -- focused on better infrastructure around customer research, and operationalizing the user research process so it can be done faster and have a bigger impact. Product teams have many tools for managing code repositories, product roadmaps and engineering tickets. But user feedback and research tends… [Continue Reading]