I've had the pleasure of working in several call centers in my lifetime. To be honest, I rather like customer service -- it is a great job to truly make a difference in someone's life. Look, sometimes when you call a company for help, the person on the other end of the line can be quite... unhelpful. And so, I enjoy "wowing" the customer with top-notch service. There are many different types of call centers and work environments. Cubicles used to be all the rage, but nowadays, the "open office" concept is most fashionable. If you aren't familiar, it is…
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