Gregarius » BetaNews.Com » octobre 19, 2016

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  How do you FEEL about Samsung Galaxy Note 7's demise?

  Publié: octobre 19, 2016, 9:36pm CEST par Joe Wilcox

  I sold my sister's T-Mobile HTC M9 earlier today. Nan lives in Vermont, where Verizon delivers consistently better coverage and where the market for a used smartphone is much smaller than here in San Diego. The buyer had previously owned the Samsung Galaxy Note 7, which she really enjoyed. While waiting until late November or early December for her matte black iPhone 7 Plus order, the woman has a Samsung Galaxy J7 loaner and hates it. She is familiar with the M9 because her mom owns one. This lady is the fifth person I've met in just a few days who had… [Continue Reading]
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  What you need to know about IT service management

  Publié: octobre 19, 2016, 9:03pm CEST par Ian Barker

  In the early days of business computing, the technology was seen as a supporting tool to help speed up processes like preparing accounts or controlling stock. But as information technology has found its way into more and more areas of business, it’s become increasingly important that IT should be aligned with the needs of the business and be able to deliver added value. For this to be effective businesses need to have policies and procedures in place to plan, deliver, control and operate the IT services they offer either internally or to outside customers. All of these activities can be… [Continue Reading]
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  What you need to know about CRM

  Publié: octobre 19, 2016, 8:47pm CEST par Barclay Ballard, Ian Barker

  For the vast majority of organizations, customers should be the number one priority. Without their support, revenue streams dry up and businesses quickly fail. For small businesses that have a face-to-face relationship with their clients keeping them happy is straightforward, but in larger organizations ensuring that the relationship between business and customer is as positive as it can be is not always easy. Imagine being in charge of a global, multi-national company with thousands of customers in disparate locations. Each of these customers has their own specific needs and businesses can’t afford to treat them all as a single homogeneous… [Continue Reading]