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Trackerbird launches, lets you collect user analytics in your .NET apps

Publié: mai 17, 2012, 8:48pm CEST par Tim Conneally

Cloud-based desktop software analytics platform Trackerbird completed its beta phase and launched to general availability on Thursday. The platform lets .NET software developers and vendors embed tracking mechanisms in their software to watch installations, trends in feature usage, user behaviour, demographics, and license conversions.

It's similar in concept to Concerity Analytics, which we launched here on BetaNews two years ago. By integrating Trackerbird's SDK into a desktop application, developers can collect anonymized reports and detailed conversion funnel analysis in real time. All software usage metrics collected by Trackerbird are totally anonymous and no IP addresses are stored. Developers can make Trackerbird analytics collection an option that the end user can choose to run.

In addition to the metrics, the Trackerbird platform includes a direct-to-desktop messaging service called ReachOut, which lets software vendors send out messages and surveys directly to the desktops of users who match certain behavioral or demographic profiles. This includes country and language, operating system, product version/edition/build, license type and license status. This lets software vendors strengthen marketing relationships with customers without encroaching on the end user's privacy.

"Trackerbird is not just another statistics collection tool. With Trackerbird we went a step further and developed a scalable analytics engine that can provide real-time answers to practical product management questions", Keith Fenech, CEO of Trackerbird said in a statement on Thursday. "We believe software companies have a lot to gain from using Software Analytics tools, however they should be very careful in choosing the right tools so as not to waste resources collecting vanity metrics. Data is only useful when it can be directly applied to business decisions."

Trackerbird Software Analytics is free for software with fewer than 400 installations. Premium plans for larger install bases begin at $49 per month.
4G LTE: 1 billion served by 2017

Publié: mai 17, 2012, 8:23pm CEST par Joe Wilcox

Unsurprisingly, 4G LTE is the fastest growing cellular network technology, in part for what it delivers and deployment's timing. Strategy Analytics forecasts that 4G LTE will reach 1 billion connections, or 15 percent of all, by 2017. That compares to 12 years for GSM and about 11 years for WCDMA to reach as many.

But LTE isn't gain without pain. In the United States, Verizon by far and large has the most expansive 4G network, reaching 250 metro areas and 200 million Americans compared to 38 metros and 75 million people for AT&T. Adoption still is fairly low, perhaps because phone subscribers don't understand the value. Meanwhile, Verizon will axe grandfathered unlimited plans when subscribers upgrade to LTE. There's pain for the gain.

Attitudes are changing, particularly among carriers. "It has taken some time to warm up, but operator sentiment toward LTE has improved significantly over the last year," Phil Kendall, Strategy Analytics director, says. "The LTE smartphone market is providing this sudden lift, with LTE’s medium-term potential boosted by the much greater scale in today’s mobile market: WCDMA launched into a world of fewer than one billion mobile connections, whereas we have over six billion connections today".

Here in the States, more carriers offer LTE smartphones -- the majority Androids, a few Windows Phones and none iPhones. AT&T started with the HTC Vivid and Samsung Galaxy S II Skyrocket in November. Since, the carrier added nearly a half-dozen more. Verizon offers about 12 LTE smartphones, while, Sprint, which is in early-stage network deployment offers two, while US Customs bars a third, the HTC EVO 4G LTE, because of a patent dispute with Apple.

"The race is on for mobile operators to reduce cost per Gigabyte (GB) to match the rate at which revenue per GB is falling, Sue Rudd, Strategy Analytics director, says. "LTE is one of the key tools to deliver this improvement, with the early volume in LTE devices an encouraging sign for operators looking to maximize return on their LTE investments".

While carriers invest in LTE, one of the most popular smartphones doesn't support the technology. Apple fakes out iPhone users, after updating iOS to version 5.1 and changing the 3G to 4G, which satisfies AT&T marketing but not what is 4G. Fake 4G marketing -- from Apple, AT&T, T-Mobile and others leads consumers to believe they have something they do not, which dulls LTE benefits.

That's good for existing HSPA+ handsets, iPhone among them, but fosters confusion, as this Saturday Night Live parody so aptly illustrates.
Earthlink debuts hosted desktop services, adds cloud expert to executive team

Publié: mai 17, 2012, 6:03pm CEST par Ed Oswald

Earthlink this week strengthened its cloud services offerings, debuting a hosted desktop solution that allows customers access regardless of device and via both the Internet and secure MPLS connections. Over 250 applications are supported, and customers may also install their own custom applications.

Since the middle of last year, EarthLink has been transforming its business from an ISP to cloud services provider. In July, the company promoted Brian Fink to executive vice president of managed and cloud services. Fink brought with him two decades of experience in managed services. Since then, the company has continued to make some high profile cloud hires, including the appointment Thursday of former Concentric Cloud president Michael Toplisek to vice president of IT services.

In late April, the company announced partnerships with Microsoft, VMware, and Zimbra on virtualization solutions for customers, and products aimed at bringing businesses into the cloud. The hosted desktop offering builds upon that announcement.

Cloud Workspace will offer redundant data storage and routine back-up and disaster recovery protection, and the infrastructure is SSAE 16 compliant, a standard developed for the protection of corporate accounting data.

"Cloud Workspace simplifies manageability, increases protection and delivers data and applications securely from the cloud, allowing users the convenience of using any device to access and run applications and data as if local to them, even while moving between devices", managed services product management vice president Mike Fuqua says.
FeedDemon 4.1 drops Google Reader sharing features

Publié: mai 17, 2012, 5:45pm CEST par Mark Wilson

It’s a strange day when some of the biggest news about the latest release of an application is a feature's removal, but this is the case with the latest version of FeedDemon. Some months ago, Google announced plans to make changes to its Reader service and this has ultimately led to FeedDemon removing the sharing features that relied on this particular service, but Google+ mostly been picks up the slack. The most recent version of FeedDemon also has a number of other changes and additions that are worth mentioning.

The program has long featured a recommendation engine that can point you in the direction of stories, articles and feed that you might well find interesting, and this has been improved to ensure greater relevance. When you use the built in browser to view web pages, a new Ctrl+0 keyboard shortcut is available that can be used to revert to a 100 percent zoom level. If you have the Pro version of the program – as opposed to the free Lite version – you also have a new newspaper style Photo Strip view to make use of.

If you have found the program has been slow to start you should now find that things are slightly faster, and there are a number of other bug and problem fixes that are worth mentioning. When you opt to hide all of the buttons on a toolbar, that toolbar now becomes hidden itself rather than remaining visible with no buttons, and the new tab page now includes handy Most Visited and Recently Closed options.

Other issues that have been addressed include problems with an incorrectly displayed system tray icon, problems with using the Send to Twitter and Send to Delicious options and more. To overcome compatibility problems with Internet Explorer 9, transition effects have now been removed, and there are the usual range of spit and polish changes that you would expect to find in any release.

You can find out more and download a copy of the app by paying a visit to the FeedDemon review page.

Photo Credit: nasirkhan/Shutterstock
Blackbaud CRM for nonprofits gets major feature upgrade, Web interface

Publié: mai 17, 2012, 5:35pm CEST par Tim Conneally

Catering to the special marketing needs of nonprofit organizations, Blackbaud Inc. on Thursday released a new version of its Blackbaud CRM software which expands the software's functionality with a new browser-based dashboard, new fundraising and membership management functionality, and improved overall data management.

The major addition to Blackbaud CRM 2.93 is its Web dashboard. Previously, the software was only available as a Windows application, but now it can be accessed through Internet Explorer, Firefox, Chrome, Safari, Opera, Safari for iOS, and Android. The dashboard features a new, streamlined user interface and new batch commit functionality.

The membership processing functionality has also been redesigned, to allow quicker configuration of new member profiles and processing of dues, two functions essential to many nonprofit groups. Additionally, the software's treatment of duplicate data and merging of multiple records has been improved to streamline the all-important constituent database for direct marketing and solicitation.

For a full list of feature upgrades, check out the Blackbaud CRM 2.93 walkthrough.
Flipboard 1.9 for iOS lets you listen while you look

Publié: mai 17, 2012, 5:20pm CEST par Mark Wilson

iOS app Flipboard has already earned itself something of a name as a great way to aggregate multiple social networks and news media into a single, more easily managed stream. The latest version of the iPhone and iPad app sees the introduction of support for audio as well as the more usual text and image based content. Audio content can be scanned through just as you would the rest of your feeds, but it can also be played in the background while you continue with your browsing.

There is support for SoundCloud, NPR (National Public Radio) and PRI (Public Radio International), which gives you the opportunity to listen to a wide variety of podcasts, radio broadcasts and more. By connecting Flipboard with SoundCloud you can listen to sounds that have been created or shared by your friends. There is a whole new audio category for you to explore and this interesting change in direction for the social networking tool.

Just as with anything else you consume through Flipboard, the sounds you encounter through the app can be shared through the likes of Facebook, Twitter and other services. Just where the audio addition will lead remains to be seen. There is almost undoubtedly be online radio stations that are designed specifically for a Fliboard audience, and it won’t be long before artist start to use the app as a medium for collaborative or crowd-sourced work. The future looks and sounds exciting.

The latest update also improves accessibility options, and it is now possible to use the VoiceOver feature of iOS to listen to articles rather than having to read them. There is also a new fully localized Japanese version of the app as well as support for Readability. This last addition supplements the existing support for Instapaper and provides users with another option for time-shifting their reading.

You can find out more and download a free copy of the app at the Flipboard review page.
Auslogic BoostSpeed 5.3 and Disk Defrag 3.4.3 are big upgrades

Publié: mai 17, 2012, 4:49pm CEST par Nick Peers

Australian software developer Auslogics has released major updates for two of its Windows performance tools. Auslogics BoostSpeed 5.3.0.0 is the company’s flagship tool, an all-in-one performance manager, whileAuslogics Disk Defrag 3.4.3.0 - whose functionality is included in BoostSpeed -- provides a free (for personal use) hard drive optimization tool.

The latest build includes numerous feature additions, performance improvements and bug fixes, plus introduces “partial” compatibility with Windows 8, with full compatibility promised for version 5.4.

Both BoostSpeed and Disk Defrag introduce a new free space availability check before the user creates a Rescue Center backup, allowing them to either abort the entire operation or proceed without the safety net of a backup. The Rescue Center is now also capable of creating and restoring backups that are larger than 2GB in size.

Defrag-specific improvements include improved SSD detection, which helps automatically enable a special defrag algorithm for solid-state drives, plus better use of system resources to boost overall stability.

Other changes are specific to BoostSpeed, starting with the integrated launcher (Integrator), which now offers to make a Restore point when first launched and automatically checks for updates. The Both Startup Manager and Uninstall Manager components feature a tweaked user interface that allows the user to get detailed ratings of individual start-up or application entries simply by hovering the mouse over the respective column. The interface also adds a new ‘Google it’ button to the toolbar for those wishing to learn more about the selected item.

The Uninstall Manager also introduces a new Forced Remove option for viewing, and deleting, a program’s files, Registry keys and system components even when the installer is no longer present.

Other modules also receive minor tweaks -- notably the File Recovery tool has an improved search conditions selection wizard to allow the user to jump to a specific part of the wizard using default settings, while the Registry Cleaner has regrouped the categories list to provide a more intuitive presentation.

The latest builds of both BoostSpeed and Disk Defrag also introduce performance improvements via optimized code and algorithms, plus the fixing of various memory leaks. They also claim to fix all known bugs as well as various installer errors.

Auslogic Disk Defrag 3.4.3.0 is a free (for personal) use download, while Auslogic BoostSpeed 5.3.0.0 is also available as a free trial download. Both require PCs running Windows XP or later. A three-PC, 12-month subscription to Auslogic BoostSpeed 5.3.0.0 is currently available for just $14.95 -- a saving of 70 percent on the MSRP -- through the Downloadcrew Software Store.

Photo Credit: Sergey Mironov/Shutterstock
Secure your connections with HTTPS Everywhere

Publié: mai 17, 2012, 3:24pm CEST par Mark Wilson

When browsing the Internet you may well have noticed that some of sites you visit are secure, while others are not. While HTTPS is most often used for secure shopping and banking web sites, there is no reason that connections to other pages should not be encrypted to help improve privacy and security. If this is something that has concerned you, HTTPS Everywhere could be just what you have been looking for.

This free browser extension can be used to ensure that a secure connection is used whenever available. There are a huge number of websites that offer support for encrypted HTTPS connections, and yet will default to sending visitors to the regular, unencrypted HTTP version of the sites. HTTPS Everywhere uses a series of specially written rules to redirect your browser, provided you are using Chrome or Firefox, to the secure version.

There are number of remade redirection rules included that add support for a number of major web sites, but you can also define your own rules to add support for others that you may make use of. Support is a little hit and miss so you will have to experiment with the XML files used to write rules to see what you can come up with, but this is an easily enough process providing you don’t mind getting a little hands-on.

HTTPS Everywhere is currently available for Google Chrome and Mozilla’s Firefox browsers. While Firefox users have a stable version of the extension to work with, the Chrome version is currently in beta but it still a handy tool to have installed. It is not a magic solution that will wipe out all security concerns that are involved in using the web, but it is help additional layer of protection that seems to work well and as compatibility improves, it will only become more useful.

You can find out more and grab yourself free copies of the extension by visiting the HTTPS Everywhere for Chrome or HTTPS Everywhere for Firefox review pages.

Photo Credit: Jimmi/Shutterstock
Ditch Windows Explorer, go retro with XFile

Publié: mai 17, 2012, 2:06pm CEST par Mike Williams

If you used PCs back in the 1980s then you’ll probably remember that file management was, well, a little basic. To put it politely. But that all changed in 1985 with the arrival of XTree, a powerful file manager that came packed with functionality: the geeks of the day loved its feature set, speed and extensive list of keyboard shortcuts.

It didn’t last, of course -- the program was essentially killed off by the arrival of Windows Explorer. Which, while nothing like as powerful as XTree, was free and included with every PC. But if you still have fond memories of those early file managers then there could be a way to recapture them, as XTree Gold clone XFile has just been released as freeware.

You’ll have to forget all those Windows and GUI conventions you’ve learned over the past few years, though, because XFile predates them all (and not least in its character-based interface).

You can’t multi-select files with the mouse, for example, or by holding down Ctrl or Shift as you click.

There are no context menus, so don’t waste your time right-clicking things.

And it’s not great at allowing you to work in multiple windows at the same time. If you open the Gallery, say, to display thumbnails of images in the current folder, then you have to close that before you can use the File Manager again.

Still, for all that, even now the program has some plus points. It’s optimized for keyboard use, for instance, with a host of keyboard shortcuts supporting just about every file management task. And there’s support for all the regular XTree Gold commands, so if you remember those (or you’ve used an XTree Gold-like file manager) then you could feel at home right away.

There are handy bonus features, too. Like the hex editor, for instance. The PDF and MDB viewers. And the occasionally useful integration with other tools: the Web menu, for instance, provides easy hotkey access to Ping, Traceroute and IPConfig.

And of course the rather basic technology underlying the program means it’s extremely undemanding. XFile can be run from a USB key, requires under 800KB of drive space and even after running multiple operations on our test PC, was consuming less than 16MB of RAM.

The program still has plenty of annoyances, and isn’t something we’d recommend for the typical PC user. But if you’ve used an XTree Gold-compatible file manager before, and remember the keypresses, then it could still be useful for a few file management tasks (and it’s also interesting as a quick PC history lesson). The 736KB XFile download is available now.
Samsung accounts for 40% of Android smartphone sales

Publié: mai 17, 2012, 12:26am CEST par Joe Wilcox

The figure is so important, I'm breaking it out from the long analysis posted mid-afternoon about the smartphone market consolidating around Apple and Samsung. The South Korean electronics giant is doing to Android on smartphones what Amazon does on tablets: Hugely fragment the market around a forked operating system. I warned about this three weeks ago in post "Google has lost control of Android". Now there is sales data to back it up.

Earlier today, Gartner released first quarter sales data for global handsets. Not shipments into the channel, but actual sales to end users. Market leader Samsung accounted for 40 percent of all Android smartphone sales, with no other manufacturer topping 10 percent. Sure Samsung's success lifts overall Android smartphone share -- 56.1 percent up from 36.4 percent a year earlier. But what's good for Samsung isn't necessarily in the best interests of the broader Android ecosystem.

Samsung Rises

Smartphones accounted for 43.9 percent of Samsung handset sales in Q1, according to Gartner -- that's out of 86.6 million handsets. Samsung smartphone sales rose 25.9 percent year over year to 38 million units. One OEM is largely responsible for overall Android sales gains. Based on recent gains, it's no longer a question of if but when one licensee accounts for half of all Android smartphone sales.

That would be great if Samsung shipped pure Android. Instead, the consumer electronics company skins the OS with TouchWiz UI, which customization will be greater on Galaxy S III than any of its companions. Samsung, and not Google, controls the Android user experience and when handset owners move up to the newest version; the majority still have Gingerbread and not Ice Cream Sandwich.

Additionally, Android's continued success largely ties to a single manufacturer whose priorities are broader and in some ways out of sync with Google's and the operating system's other licensees. For example, Samsung also sells smartphones with home-grown Bada and Windows Phone, all while paying Microsoft a patent bounty on every Android. Allegiance to Android isn't assured.

Fractured Android

This fragmenting -- no fracturing -- of Android isn't just confined to smartphones. Amazon started selling Kindle Fire in mid November. By end of December, the tablet already had captured 29.4 percent US share, based on number of unique devices, putting it ahead of the Samsung Galaxy Tab family (23.8 percent). Over the following two months, Kindle Fire took sales from every other Android tablet, ending February with stunning 54.4 percent Android tablet market share. Tab family ranked second followed by Motorola XOOM, with 15.4 percent and 7 percent share, respectively. So for each, Android smart phones and tablets, one manufacturer largely accounts for the majority market share.

That would be better for the larger Android ecosystem, if not for the forking of Android. Amazon more heavily customizes Android on Kindle Fire than anything Samsung does on smartphones. The online retailer attempts to create a curated experience, offering capabilities and extended services similar to Apple's. Samsung is moving that way, too, by bundling digital content stores with its devices, for example. However, should the Note platform succeed on smartphones and tablets, a truly forked Samsung Android would emerge as platform for developers creating apps exploiting pen and touch.

Forrester Research predicts that proprietary Android will surpass the Google Android ecosystem within three years. Frank Gillette writes in report "Tablets Will Rule The Future Personal Computing Landscape": "The popularity of these content-driven devices will cause proprietary Android share to surpass the installed base of Google’s Android ecosystem in 2015. This further fragmentation will challenge Android developers, customers, and especially enterprises, and hamper the creation of a shared ecosystem".

Looked at differently, according to comScore, Apple and Amazon accounted for 71.5 percent of the tablet market at the end of February. In smartphones, according to Gartner, Apple and Samsung had combined 49.3 percent smartphone share at the end of March. In both markets, leadership splits between two companies, Apple is one of them and a single Android-licensee is the other. Something else: All three seek to provide a curated hardware, software services.

Google's Nexus Response

Yesterday, Wall Street Journal reported rumors that Google would work with Android manufacturers to offer several different Nexus smartphones and tablets concurrent with release of Android 5 "Jelly Bean". Samsung produced the last two Nexus smartphones and HTC the first. That's absolutely the right thing to do. Google needs to regain control of Android from both Amazon and Samsung, while taking more leadership over the broader ecosystem and end-user experience.

Updating is where Google's Android control is weakest, and where the company lacks leverage to offer uniform experience across devices or to assure they have the latest OS version. Last month, Google engineer Jean-Baptiste Queru put doubts to rest about who's to blame: "The part that blows my mind is that some variants of the Google-engineered flagship devices still haven't received Ice Cream Sandwich (or are stuck with older versions of Ice Cream Sandwich) because of delays introduced by operator approvals".

The WSJ report claims Google would sell the Nexus devices direct, as it recently started doing with Galaxy Nexus smartphone. These Androids would stay up to date and be pure -- free of skins or other enhancements. Google wouldn't seek to replace cellular carriers but augment buying options -- and in process provide needed competition that might compel carriers to update Android versions faster.

The point: Google is doing the right thing, but took too long about it.

Photo Credit: Samsung