Gregarius » BetaNews.Com » janvier 7, 2019

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  Email: Year in review 2018

  Publié: janvier 7, 2019, 10:11pm CET par Anthony Chiulli

  2018 is has come to a close. Many experts are making predictions for 2019, but I think it’s important to learn from the past.  Let’s take a look back at all of the major email industry events of 2018. There were plenty of changes amongst mailbox providers that kept marketers and deliverability professionals busy. Providers like Gmail and Oath (AOL, Yahoo and Verizon mail) went through significant changes this year, including: In January, the migration of AOL and Yahoo mail began as AOL started moving their mail domains’ MX records to point to OATH’s new combined servers. By February, AOL… [Continue Reading]
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  How AI will -- and won't -- dominate customer service in 2019

  Publié: janvier 7, 2019, 9:44pm CET par Michael Klazema

  Is artificial intelligence the future of customer service, or is it the jump-the-shark moment that slows our society’s reliance on technology and automation? It’s fair to say that 2018 didn’t make the answer any more evident. In 2019, most businesses will seek a balance between the added efficiency and responsiveness that AI customer service can provide and the human touch that customers still value. There are two significant areas where businesses are finding success with AI in customer service: chatbots and data. Expect to see both areas grow in 2019 as companies look for ways to serve their customers more… [Continue Reading]
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  Android Q could well have a native, system-wide dark mode

  Publié: janvier 7, 2019, 8:58pm CET par Mark Wycislik-Wilson

  If you want to be part of the in-crowd, adding a dark mode to your software is essential. Google has already shown a lot of love for gothic hues, and it looks set to continue this with Android Q -- or Android 10, if you prefer. Over on the Chromium Bug Tracker, Google worker Lukasz Zbylut appears to confirm that Android Q will feature a system-wide dark mode, with all preloaded apps offering the option natively. See also: Dark mode is coming to Chrome in Windows 10 soon Google: adding Dark Mode to apps saves battery Privacy International investigation finds… [Continue Reading]
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  Roku reaches impressive milestone -- more than 27 million active accounts

  Publié: janvier 7, 2019, 7:48pm CET par Brian Fagioli

  In 2019, streaming media is ubiquitous. It seems like everyone has a Netflix account -- not to mention Hulu, Spotify, YouTube, and more. Hell, as more and more people cut the cord, even live TV is being streamed over the internet. If you are a big fan of consuming media, you are definitely alive at the right time. Of course, to enjoy streaming media, you need hardware to do so. Many TVs are "smart" these days, meaning they have the ability to access services without the need of a media box. With that said, smart TVs are often quite dumb… [Continue Reading]
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  DuckDuckGo denies using fingerprinting to track its users

  Publié: janvier 7, 2019, 7:16pm CET par Mark Wycislik-Wilson

  Responding to a forum post that accused it of "fingerprinting users", privacy-centric search engine DuckDuckGo says that fears are unfounded and that it is not tracking its users. The allegation was made after the Firefox extension CanvasBlocker showed a warning to users. The suggestion of fingerprinting -- gathering as much information as possible about a user through their browser to create a unique identifier that can be used for tracking -- is clearly something that would seem to sit in opposition to what DuckDuckGo claims to stand for. The company CEO says the accusation is simply wrong. See also: Google… [Continue Reading]
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  HyperX announces premium Cloud Orbit gaming headsets for audiophiles

  Publié: janvier 7, 2019, 3:29pm CET par Brian Fagioli

  When playing video games online, a headset can really enhance the experience. True, a lot of it is unfortunately having trolls insult you while using foul language, but overall, voice communication is a positive experience that can make online gaming more fun. Not to mention, the headset allows you to hear in-game audio without annoying other members of your home. Hell, wearing headphones can arguably give you an edge over speakers, as you should be able to better hear enemy movements, for instance. Today, HyperX announces a pair of new premium headsets -- the Cloud Orbit and the Cloud Orbit… [Continue Reading]
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  Is the QA lab dead?

  Publié: janvier 7, 2019, 11:17am CET par Rob Mason

  Quality assurance is changing. Internal teams too often don’t have the resources necessary to get releases to market on time, on budget, and without bugs. And offshoring comes with its own share of issues like irrelevant results and inefficient testing. In its current form -- with traditional lab and outsourced testing -- traditional QA is dying. There are more than 45,000 unique mobile device profiles on the market today. And that’s just the mobile devices. Forget about desktop computers, connected devices, or any of the other places apps can live and be used on a day-to-day basis. Then add in… [Continue Reading]