A loyal reader of this column has come to me with a problem that I, in turn, am submitting to all of you. He sells downloadable software over the Internet but lately some customers have been ordering, paying, downloading, yet not requesting the required unlocking key to use their software. Money is piling-up in the reader’s PayPal account and he is starting to worry this is some kind of scam. But if it is, it’s a scam that’s new to me. The first such order was placed on June 4th and there have been 20 such customers so far, though some… [Continue Reading]