This week, Facebook opened up its long awaited bot platform within Messenger following similar moves from LINE, Telegram and Kik. It almost seems as though bots have peaked on the "Hype cycle" in just a few short weeks since they entered mainstream discussion. This isn't a criticism of the concept, but rather of industry discourse. Chatbots certainly have potential, but where that lies is just as important as the eventual scale. Facebook demonstrated quite a few bots during this week's F8 conference. Unfortunately, it appeared as though many of them were just apps built inside a messaging app (a concept… [Continue Reading]