Gregarius » éléments par Kerry Sherman

Canaux

108470 éléments (108470 non lus) dans 10 canaux

Actualités (48730 non lus)

• 01net. Actualités (48730 non lus)

Hoax (65 non lus)

• Top dix quotidien Sophos des canulars (65 non lus)

Logiciels (39066 non lus)

• BetaNews.Com (34382 non lus)
• Presence PC - Actualité Logiciels, jeux vidéos (3551 non lus)
• LeMondeInformatique.fr : Actualités Applications (1133 non lus)

Sécurité (1668 non lus)

• Actualités Sécurité Informatique (406 non lus)
• Les Nouvelles.net : sécurité informatique. (1262 non lus)

Referencement (18941 non lus)

• Secrets2moteurs (11793 non lus)
• Referencement Google WebRankInfo (2255 non lus)
• Abondance (4893 non lus)

éléments par Kerry Sherman

BetaNews.Com

• 

  Advancing call center technology: The importance of integration

  Publié: août 18, 2016, 1:57pm CEST par Kerry Sherman

  Cloud-based technology is becoming a universal means for storing data across various fields of IT, and it is no different within the call center industry. Cloud-based call center solutions are transforming customer service, while at the same time helping companies become even more efficient. The introduction of the cloud has also allowed small and medium-sized businesses to compete with larger enterprises while also providing these larger corporations with the bandwidth to expand globally. Cloud-based call center technology has created a more effective and efficient solution for call centers. However, that’s not where the efficiency should end. It would benefit companies… [Continue Reading]