Three months into 2017 and we continue to encounter stories and predictions about how artificial intelligence (AI) will fundamentally change a variety of industries on an almost day-to-day basis. While it’s receiving significant attention, the challenge is explaining what this type of technology could do to improve certain functions and jobs. Implementing systems to make dynamic and complex decisions as a way to displace humans is way off from mainstream adoption and the lack of articulating that concept effectively is typical of any hype cycle. As we continue into the year, we will start to see the hype wear off…
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