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10 ways digital accessibility improves the user experience
Publié: avril 12, 2019, 8:52pm CEST par Sean Bradley
As companies vie for customer attention and online business, they are discovering an important and largely untapped market: accessible content for those who have a disability. With more than a billion people around the world with some type of disability, businesses cannot afford to exclude this portion of the population. Loyalty is critical when it comes to customer satisfaction and return business. How your users experience your website will help determine whether they become the kind of loyal customers that make up your consumer base. If they feel as though you care for their needs and provide a positive experience… [Continue Reading]