Following the introduction of "adaptive intelligence" earlier this year, designed to improve customer experience (CX), Oracle has now introduced a new offering that builds on that idea. During the Oracle OpenWorld event, the company announced that it will be adding its AI-powered capabilities to the bulk of its cloud applications, including Enterprise Resource Planning Cloud, Human Capital Management Cloud, Supply Chain Management Cloud, as well as the Oracle Customer Experience Cloud applications. Similar to what Salesforce has done with its Einstein, Oracle will be looking to help its clients make better use of both customer and business data. "We have the broadest…
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