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Insurance company replaces claim workers with AI
Publié: janvier 6, 2017, 1:11pm CET par Sead Fadilpašić
We keep hearing how artificial intelligence won't leave people jobless, but instead will leave them with more time to tackle more demanding issues. However, if a Japanese insurance company is any indicator, that story doesn't hold water. Fukoku Mutual Life Insurance Company just announced that it will "replace 34 claim workers with IBM's Watson Explorer". So yeah, 34 white-collar employees got replaced by an AI. Watson, an artificial intelligence system that's been making plenty of headlines lately, will be tasked with reading medical documents, and then using that information to determine payouts. It will base its conclusions on the injury involved,… [Continue Reading]