In a time when some really intelligent people are expressing fears over intelligent robots, the worst thing you can do is tell a bunch of scientists that robots that smart can’t be made. Yet, that’s pretty much what shared services professionals said when they were polled by robotics and automation specialists Redwood Software, together with Shared Services Link, the online community for finance, shared services and outsourcing leaders. Out of more than a 100 polled, 67 percent said they plan on using robotic process automation in the next 12 months, 52 percent agree that they can "understand basic finance processes", while just… [Continue Reading]