GovInsider recently did an interview with Ben Terrett, the former head of design at the UK Government Digital Service (GDS), about the GDS’s success in the digital realm. The two discussed mobile apps, why websites are better, and what needed to be done in order to have a successful digital project. Terrett said the problem with mobile apps is that they are a huge undertaking -- not only is it expensive to make an app (or multiple apps, or an app ecosystem) but also to support it and update it following various software changes. Apps are "very expensive to produce, and… [Continue Reading]