Time is definitely money when it comes to providing support in a medium to large enterprise. Auslogics OnCluster ensures that downtimes, slow PCs and frustrated employees calling the support desk are kept to the bare minimum by providing easy to supply centralized maintenance and real time support.
Auslogics OnCluster is based upon the company’s very successful range of home maintenance and support products that help automate common tasks like finding and removing registry and hard drive errors and defragmenting them both.
Setting this kind of maintenance to run automatically so that it can be monitored centrally ensures that you don’t need to spend a disproportionate amount of time on employees who neglect their PCs. At the same time, the software enables the end user to apply some maintenance tasks so that no one feels superfluous or under the control of big brother.
Built-in chat enables end users to contact your support team directly and they can be talked through a problem while your IT staff take remote control of the PC. You can manage workstations and any other end points from anywhere on your network that has access to a web browser.
The OnCluster management console needs no installation and you can use it to examine any PC on the network. It’s also possible to organise your PCs into groups to help you to manage them. These could be based upon department, function or location.
It’s even possible to deploy OnCluster across a VPN so that you can use it over multiple sites. There’s a small workstation client that has minimal system requirements plus a server component that can manage up to 100 PCs. For larger networks, multiple server installations may be necessary.
Auslogics OnCluster is available to download as a free trial with prices starting from $249.75 for a five-user solution. The server portion of the software requires Windows Server 2003 or 2008; the client portion also runs on PCs with Windows 7, Vista or XP installed.