This morning, thousands of BT and Plusnet customers complained about dodgy internet connections. The problem has now been fixed, and the cause identified as a failed UPS owned by Equinix, leading to massive disruption. Equinix, owned by Telecity, said there had been a problem "with one of our UPS system at 8/9 Harbour Exchange (LD8)" in London. The exact cause is not yet known, but further investigations are underway. This morning's outage -- which caused problems ranging from not being able to get online at all, to intermittent connectivity issues -- affected around 10 percent of BT customers. The company… [Continue Reading]